Refunds

At {Indyra} you can expect refunds under certain circumcises: Double purchases and botched gifting from a male to female avatar :). Here’s a detailed how to:

 

REFUNDS

Is your avatar a male?

Yes: ->Please send a notecard with a complete transaction history and the name of the intended recipeint to Indyra Seigo for a redelivery.
No: -> Is it a double purchase?

Yes: ->Please send a notecard with a complete transaction history to Indyra Seigo for a refund.

No:-> Non-Transfer items are not eligible for refunds. Always try the demo when one is provided. In some cases, a store credit may be offered.

HOW TO GET YOUR IN-WORLD TRANSACTION HISTORY:

Go to https://secondlife.com/ and login (use your normal username and password.)

Under your name click “Account->Transaction History”

Select your date range and find the problem Transaction.

Copy/Paste your Transaction in the notecard you intend to send.

EXAMPLE

04/04/2014 20:10:15 f5351d24 Destination: Indyra Seigo
Payment
Region: Namaste Isle
Description: {Indyra} some cool outfit
L$395

HOW TO GET YOUR MARKETPLACE TRANSACTION HISTORY:

Marketplace Re-deliveries will be resent from the Marketplace Sales Database only. Please send a notecard with your Marketplace Order History information. It is very different from the standard in-world Transaction History.

Go to https://marketplace.secondlife.com/ and login (use your normal username and password)

Beside your name click “My Marketplace->My Account”

Click “Order History”

Select your problem Transaction and click “View Invoice”

Copy/Paste your Transaction in the notecard you intend to send.
EXAMPLE

Invoice # 1348651777
Ordered on April 04, 2014
Order Status: Delivered

Send the notecard to Indyra Seigo. Be sure to state your name and that you need a redelivery.

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